Digitize and conquer – Public services facing digitization
The implacable digitization of French public services is not the mere result of the so-called “digital revolution”. The forced digitization of all administrative procedures, the use of algorithmic control in the social security system, the profiling of job-seekers and social service beneficiaries, the transformation of social work by means of management and control software; all these practices did not occur by accident: they are the result of political choices and public service orientations. The …